Store Policy
SOULINE COSMETICS POLICIES
RETURNS POLICY:
ALL SALES ARE FINAL!!!
SOULINE COSMETICS DOES NOT ACCEPT ORDER RETURNS OR EXCHANGES AFTER PRODUCTS WERE SHIPPED, THERE ARE COVID19 PRECAUTIONARY REASONS! SOULINE COSMETICS DOES NOT ACCEPT ORDER CANCELLATIONS BEFORE OR AFTER THE ORDER HAS BEEN SHIPPED. EVERYONE'S ORDER IS PACKAGED IN THE SAME ORDERS THAT WERE PLACED!
REFUND POLICY:
SOULINE COSMETICS DOES NOT ACCEPT REFUNDS!!!
PLEASE BE SURE IN YOUR ORDERS BEFORE PLACING THEM!
LOST PACKAGE POLICY:
SOULINE COSMETICS ARE NOT RESPONSIBLE FOR ANY LOST PACKAGES, ONCE THE PACKAGE HAS BEEN SHIPPED OUT!
WE SUGGEST CALLING OR EMAILING THE CUSTOMS OFFICE OR POST OFFICE NEAR YOU!!!
CUSTOMERS CARE POLICY:
SOULINE COSMETICS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO CUSTOMERS ALLERGIES!
WE HAVE LISTED ALL THE INGREDIENTS ON OUR SITE AND JARS!
PLEASE READ CAREFULLY TO NOT MISS OUT ON ANY IMPORTANT DETAILS!
INTERNATIONAL SHIPPING POLICY
TAXES & CUSTOM FEES POLICY:
SOULINE COSMETICS ARE NOT RESPONSIBLE FOR ANY CUSTOM FEES OR TAXES! WE DO NOT CHARGE FEES OR ANY TAXES ABROAD!!
NOTE:
IF THERE ARE ANY PROBLEMS WITH YOUR PACKAGE PLEASE DON'T HESITATE TO ASK THE POST OFFICE NEAR YOU!
SOULINE COSMETICS ARE NOT RESPONSIBLE FOR YOUR PACKAGE BEING LOST OR ANYTHING ONCE IT BEEN SHIPPED OUT!